Shipping Policy

Thank you for shopping with Luxe & Lit Co.! We carefully prepare and package every order to help ensure your home fragrances arrive safely and ready to enjoy.

Order Processing

• Standard orders are processed within 3–5 business days, excluding weekends and holidays, after your order is confirmed.

• Made-to-order and personalized products may require additional preparation time. Any extended processing times will be communicated when applicable.

• Once your order ships, you'll receive a shipping confirmation email with tracking information.

Processing times may be longer during holidays, promotional events, or periods of high order volume. We'll communicate any significant delays.

Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your order's weight, destination, and selected shipping method.

Estimated delivery times after shipment:

• United States: 5–7 business days

• International: 10–21 business days, depending on destination and customs processing

These are estimates, not guaranteed delivery dates. Carrier delays, weather, holidays, and customs procedures may affect delivery.

Expedited shipping is available for an additional charge when offered at checkout.

Free Shipping

Enjoy free standard shipping on domestic orders over $75, before taxes and discounts.

Eligible orders will automatically receive the applicable free shipping option at checkout.

Order Tracking

Once your order ships, you'll receive an email containing your tracking number and a link to follow your shipment.

Tracking information may take some time to update after the carrier receives your package.

Lost, Missing, or Damaged Packages

If your shipment is delayed or appears lost, please check the tracking information and contact the shipping carrier for assistance.

If your order arrives damaged, contact us within 7 days of delivery at luxeandlitco@outlook.com.

Please include your order number and clear photographs of the damaged products and packaging so we can review the issue and assist you.

If your package is marked delivered but cannot be located, please contact us so we can help review the situation.

Incorrect Shipping Addresses

Please review your shipping address carefully before completing checkout.

If you notice an error, contact us as soon as possible at luxeandlitco@outlook.com.

We will make reasonable efforts to update your address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.

Additional shipping charges may apply if a package must be returned or reshipped because of an incorrect address supplied at checkout.

International Orders

International shipments may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Unless otherwise indicated at checkout, these charges are the customer's responsibility and are not included in our product prices or shipping fees.

Customs clearance may affect delivery times.

Questions About Your Order?

We're happy to help!

Contact Luxe & Lit Co. at:

luxeandlitco@outlook.com

Thank you for supporting our small business. We appreciate the opportunity to bring a little more fragrance, personality, and inspiration into your space.