Terms of Service

Welcome to Luxe & Lit Co. By accessing our website at luxeandlit.co or purchasing from our store, you agree to these Terms of Service. Please read them carefully before using our website or placing an order.

1. General Information

By visiting our website or purchasing our products, you agree to be bound by these Terms of Service and the additional policies referenced on our website.

These terms apply to all website visitors, customers, and other users of our services.

2. Changes to Terms

We may update or modify these Terms of Service from time to time. Changes will be posted on this page and will take effect when published, unless otherwise stated.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms, to the extent permitted by applicable law.

3. Online Store Terms

By placing an order, you represent that you are at least the age of majority in your state or jurisdiction of residence, or that you have the permission of a parent or legal guardian.

You agree not to use our website or products for unlawful or unauthorized purposes.

We reserve the right to refuse or cancel orders when reasonably necessary, including in cases of suspected fraud, unlawful activity, or violations of these terms.

4. Product Information and Pricing

We make reasonable efforts to accurately describe and photograph our candles, room sprays, and other home-fragrance products.

Because our products are made in small batches, slight variations in appearance, color, or finish may occur. Fragrance preferences are subjective, and individual scent experiences may vary.

Product availability and pricing may change without notice.

We reserve the right to correct errors in product descriptions, pricing, or availability and to cancel orders affected by material errors. If payment has already been collected for a canceled order, we will issue an appropriate refund.

5. Orders and Billing

When placing an order, you agree to provide accurate, current, and complete billing, shipping, and contact information.

Orders are subject to acceptance, product availability, and successful payment authorization.

We may contact you if additional information is needed to process your order.

6. Shipping and Delivery

Our standard order processing time is generally 3–5 business days, excluding weekends and holidays.

Shipping rates and available delivery options are displayed at checkout. Estimated delivery times are not guaranteed.

Tracking information will be provided when available after your order ships.

If your package arrives damaged, is missing, or encounters a delivery problem, please contact us so we can help review the situation.

For additional details, including shipping estimates and international orders, please review our Shipping Policy.

7. Returns and Refunds

We accept eligible returns of unused, unburned candles within 30 days of delivery, subject to the conditions in our Return & Refund Policy.

Room + Linen Sprays are final sale and cannot be returned or exchanged for changes of mind or fragrance preferences.

If an item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery so we can review the issue and arrange an appropriate resolution.

Custom or personalized products, used products, and sale or discounted merchandise are generally non-returnable, except where required by applicable law.

Please refer to our Return & Refund Policy for complete details.

8. Limitation of Liability

Customers are responsible for following all product labels, safety warnings, and usage instructions.

To the fullest extent permitted by applicable law, Luxe & Lit Co. is not responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service excludes or limits liability that cannot legally be excluded or limited, or affects rights and remedies provided by applicable consumer protection laws.

9. Intellectual Property

Unless otherwise indicated, the original content on our website, including our branding, logos, product names, descriptions, photographs, and other creative materials, belongs to Luxe & Lit Co. or is used with appropriate permission.

You may not reproduce, distribute, or commercially use our protected content without prior written authorization, except as permitted by law.

10. Governing Law

These Terms of Service are governed by the laws of the State of Colorado, United States, without regard to conflict-of-law principles, except where applicable consumer protection laws require otherwise.

11. Contact Information

For questions regarding these Terms of Service, please contact:

Luxe & Lit Co.

Email: luxeandlitco@outlook.com

Website: https://luxeandlit.co